This product has been manufactured and tested to the highest quality standards by Canus Surface Skimmers Ltd (referred to as Surface Skimmers™ and Surface Skimmer™).This product is not approved for commercial use. It is designed for personal use only in the United States of America (USA) and Canada. This Limited Warranty offered by Surface Skimmers™ covers defects in material or workmanship in new Surface Skimmers™ products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing Surface Skimmers™ products from authorized Surface Skimmers™ retailers or resellers or through the Surface Skimmers™ authorized websites may obtain coverage under this limited warranty. Proof of purchase is required.
What is covered? Surface Skimmers™ warrants this product against defects in material or workmanship as follows: Surface Skimmers™ will replace at no charge for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Surface Skimmers™ is unable to provide a replacement and repair is not practical or cannot be made in a timely fashion at the option of Surface Skimmers™, Surface Skimmers™ may elect to refund the purchase price in exchange for the return of the product. Shipping costs for the return of the product are the responsibility of the original purchaser.
How Long Does The Coverage Last? Our warranty period is for (12) months from the date of purchase. Request for warranty consideration must be accompanied by the original bill of sale and must be made within one year of the date of purchase.
What Our Warranty Does Not Cover? Our Warranty does not cover any problem that is caused by:
- Conditions, malfunctions or damage not resulting from defects in material or workmanship.
- Conditions, malfunctions or damage not resulting from normal wear and tear, improper applications, improper maintenance, misuse, abuse, negligence, accident or alteration.
- Accessories, connected materials and products, or related products not manufactured by Surface Skimmers™.
- Any commercial use of this product.
To Clean, RINSE with fresh water. This device should be dry and rolled up after use and safely stored in a dry area away from children when not in use. Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).
How to File a Claim? Surface Skimmers™ will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product and you follow proper return procedure. To request warranty service, you will need to provide your name and return mailing address and provide an explanation of the defect to: firstname.lastname@example.org
If required, the defective Surface Skimmer will need to be sent by prepaid mail or other prepaid shipping to Surface Skimmers™ or an authorized repair facility identified by Surface Skimmers™ along with the following:
- The original sales receipt or other verifiable evidence of the date and place of purchase.
- A description of the problem.
- If required by Surface Skimmers™, delivery of the product or the defective part, postage prepaid and carefully packed and insured, to: Surface Skimmers™ (Surface Skimmers™ will inspect and test the returned product as required. When warranty service is completed, any repaired or replacement product or part will be returned to you .
[Comment: Surface Skimmers™ may choose to require the customer to first contact your Customer Service Department via email and provide information related to the problem. At the option of Surface Simmers, Surface Skimmers™ may then require that a customer receive a Return Authorization Number to use when returning the product. Surface Skimmers™ may also require that the product be taken to an authorized service center to determine whether a repair or replacement is required.]
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS FOR THE EXCLUSIVE REMEDY TO THE PURCHASER. Surface Skimmers™ NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
Surface Skimmers™ SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).
The laws of the Province of British Columbia, Canada shall govern the warranty. It gives you specific legal rights, and you may also have other rights that vary from state or province to another. This warranty does not affect any additional rights consumers have under laws in their jurisdictions governing the sale of consumer goods. Some states or provinces may not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in these warranty statements may not apply. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the Magnuson-Moss Warranty Act in the USA or Canada.
Warning : Young Children can become entangled in this device. This product should only be used by adults or under the direct supervision of a responsible adult.